Social Media and Crisis Communication | Taylor & Francis GroupNational Library of Australia. Search the catalogue for collection items held by the National Library of Australia. Austin, Lucinda L. Social media and crisis communication. Request this item to view in the Library's reading rooms using your library card. To learn more about how to request items watch this short online video. You can view this on the NLA website.
The Secret to Successful Crisis Management in the 21st Century - Melissa Agnes TEDx Talk
Application of Social Media in Crisis Management
This story originally ran on PR Daily in June Many are quite good; a few have become favorites. Below are some of my all-time favorites. So if you have favorites that are not on this list, please leave them in the comments section below. Before Roger Ailes was hired to run Fox News Channel, he was a high-profile communications consultant. He coached Ronald Reagan in before the second presidential debate that cemented his re-election.
As our recent survey showed, a majority of businesses admit to seeing tangible damage associated with crises, yet they remain grossly underprepared for crisis communication. The Social Media Crisis Handbook is a comprehensive guide to understanding, mitigating and managing the process. Available for order, the handbook is an investment in the security of your brand. The cost of a crisis, while painful for the bottom line, often goes even deeper, permanently damaging brands when poorly handled. It also includes a range of case studies and interviews with industry experts and is designed to empower social media managers, marketing and communication professionals, PR experts and HR, legal and compliance teams to be well equipped to foresee and manage crises in a swift and effective manner. World-renowned for ground-breaking work and achievements, Cerebra inspires creative communication with customer audiences through content production, community management and campaigns for brands in social media.
It seems that you're in Germany. We have a dedicated site for Germany. This book explores how social media and its advances enables citizens to empower themselves during a crisis. The book addresses the key issues related to crises management and social media as the new platform to assist citizens and first responders dealing with multiple forms of crisis, from major terrorist attacks, larger scale public disorder, large-scale movement of people across borders, and natural disasters. The book is based on the results and knowledge gained during the European Commission ATHENA project which has been addressing critical issues in contemporary crisis management and social media and smart mobile communications.